Help and Support - HushLink Creator Payment Links

HushLink

Help & Support

Find answers to common questions and learn how to make the most of HushLink.

Frequently Asked Questions

How do I get started with HushLink?

What can I share with HushLink?

How do I receive payments?

What countries are supported for payouts?

What are the fees?

How much should I charge for my content?

Is my content secure?

Can I delete my links?

Can I limit how many times my link can be unlocked?

Can I set an expiration date?

Can I track who views my links?

What's your refund policy?

What if I need help?

Need more details? Check out our guides below.

Getting Started

What is HushLink?

Learn about HushLink's secure content-sharing platform and its key features for creators and businesses.

How do I create my first link?

Step-by-step guide to creating your first HushLink and sharing exclusive content securely.

Setting up your account

Complete guide to setting up your HushLink account, configuring settings, and enabling payments.

Creating Links

Creating password-protected links

Learn how to create secure password-protected links to share exclusive content privately.

Creating paid links

Monetize your content by creating paid links with Stripe integration and automatic payouts.

Supported content types

Learn about the different types of content you can share on HushLink.

Editing and deleting links

Learn how to manage your existing links by editing or deleting them.

Payments & Wallet

Stripe onboarding process

Step-by-step guide to completing Stripe onboarding for paid links.

Setting the right price

Tips and strategies for pricing your content effectively.

Understanding payouts

Learn how payouts work, timing, and how to track your earnings.

Refunds and disputes

How to handle refunds and payment disputes.

Your tax responsibilities

Understanding your tax obligations as a HushLink creator earning revenue.

Financial responsibilities & disputes

Understanding your responsibility for chargebacks, fraud, and payment disputes.

Supported countries for payments

View the complete list of countries where HushLink can provide payouts through Stripe.

Settings & Customization

Configuring default link settings

Set up default behaviors for all new links you create.

Setting unlock limits

Learn how to limit the number of times a link can be unlocked.

Analytics & Tracking

Viewing your analytics

Learn how to track views, unlocks, and revenue for your links.

Understanding the activity feed

Learn how to read and use your activity feed to track engagement.

Sharing & Promotion

Best practices for sharing links

Learn the most effective ways to share your HushLink content.

Sharing on social media

Platform-specific tips for sharing your links on social media.

Troubleshooting

Link not working or loading

Troubleshoot common issues with links not loading or working properly.

Payment not working

Resolve issues with payment processing for paid links.

Content not displaying after unlock

Fix issues where content doesn't show after successfully unlocking.

Still need help?

Can't find what you're looking for? Use the chat widget in the bottom right to talk to our support team.