Troubleshooting Link Issues

Common Causes:

• Link was deleted by creator
• Unlock limit was reached
• Internet connectivity issues
• Browser cache problems
• Incorrect URL

Solutions to Try:

1. Check if link is correct

   • Verify you have the complete URL
   • Check for typos or missing characters

2. Clear browser cache

   • Settings > Clear browsing data
   • Try incognito/private mode

3. Try different browser

   • Chrome, Firefox, Safari, Edge
   • Update browser to latest version

4. Check internet connection

   • Test other websites
   • Try cellular data if on WiFi

5. Contact link creator

   • Verify link is still active
   • Ask if there's a limit reached

If you're the creator:

• Check link in Dashboard
• Verify it hasn't been deleted
• Check if unlock limit reached
• Test link yourself
• Contact support if needed